Privacy Policy

Updated on: 01/01/2025
At TCGT.AE, accessible from www.tcgt.ae, protecting the privacy of our visitors is a top priority. This Privacy Policy outlines the types of information we collect and how we use it. If you have any further questions or need more details about our Privacy Policy, please feel free to contact us. This Privacy Policy applies solely to our online activities and is valid for visitors to our website regarding the information shared or collected on www.tcgt.ae. It does not apply to data collected offline or through other channels.

Consent

By using our website, you consent to the terms of this Privacy Policy and agree to its provisions.

Information We Collect

We will clearly state when we ask for personal information and explain why it's needed. If you contact us directly, we may collect additional information such as your name, email address, phone number, content of your message and any attachments you may send, or any other details you choose to share. When you register an account with us, we may request contact details including your name, company name, address, email address, and phone number.

How We Use Your Information

We do not store, sell, rent, or lease any credit/debit card details or personally identifiable information to third parties. The information we collect is used to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you interact with our site
• Develop new products, services, features, and functionality
• Communicate with you directly or through our partners for customer support, updates, or marketing purposes
• Prevent fraud
• Send you emails

Log Files

Tcgt.ae follows a standard procedure of using log files. These files log visitors when they visit websites. This is a standard part of hosting services’ analytics. The information collected by log files includes IP addresses, browser type, Internet Service Provider (ISP), timestamp, referring/exit pages, and possibly the number of clicks. This data is not linked to any personally identifiable information and is used to analyze trends, manage the site, track user movements, and gather demographic data.

Cookies and Web Beacons

Like many websites, TCGT.AE uses cookies to store information such as visitor preferences and the pages visited. The information helps optimize user experience by customizing content based on the visitor’s browser type or other data. For more information about cookies, please refer to “What Are Cookies” from Cookie Consent.

Google DoubleClick DART Cookie

Google is a third-party vendor on our site and uses cookies, known as DART cookies, to serve ads based on your visit to TCGT.AE and other websites. You may opt out of the use of DART cookies by visiting Google's Privacy Policy.

Advertising Partners Privacy Policies

You can view the Privacy Policy for each advertising partner of TCGT.AE. Third-party ad servers or networks use technologies like cookies, JavaScript, or Web Beacons to deliver advertisements directly to your browser. They automatically receive your IP address when this occurs. These technologies help measure the effectiveness of ads and personalize the content you see across websites. Please note that we have no access to or control over these cookies used by third-party advertisers.

Third Party Privacy Policies

TCGT.AE’s Privacy Policy does not apply to other advertisers or websites. We recommend reviewing the Privacy Policies of these third-party ad servers for more information about their practices and how to opt out. You can manage cookie settings through your browser. For more details on managing cookies in specific browsers, please visit the respective websites.

UAE - PDPL Privacy Rights (Do Not Sell My Personal Information)

UAE's first federal data privacy law, the Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (hereafter, PDPL). The PDPL focuses on data privacy and the rights of UAE citizens regarding sharing of their data.

• Request the deletion of any personal data collected
• Opt-out of the sale of personal data

We have one month to respond to any request. If you wish to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We want to ensure that you are fully aware of all your data protection rights. Every user is entitled to the following:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You may request the deletion of your personal data under certain conditions.
• Right to Restrict Processing: You can request restriction on the processing of your personal data.
• Right to Object to Processing: You can object to the processing of your personal data.
• Right to Data Portability: You can request a transfer of your data to another organization or directly to you.

We have one month to respond to your request. To exercise any of these rights, please contact us.

Children’s Information

Protecting children online is a priority for us. We encourage parents and guardians to monitor and guide their children's online activities. Tcgt.ae does not knowingly collect Personal Identifiable Information from children under 13. If you believe your child has provided such information on our site, please contact us immediately so we can take appropriate action to remove it.